Version 1.0 · Effective September 28, 2026
Local pickup is a great way to save on shipping and inspect items in person. Follow these guidelines to stay safe during every exchange.
Always meet in a well-lit, public location — a coffee shop, shopping center, or police station lobby are good options.
Never meet at a private residence or an isolated location.
Bring someone with you to the pickup, especially for high-value items. If you can't, let a friend or family member know where you're going and when to expect you back.
Examine the item carefully before completing the exchange. Once you accept the item at pickup, the sale is generally final.
Ask the seller questions about the item's condition before you meet.
Use in-app messaging to coordinate pickup details. This creates a record of your conversation and helps our team assist if any issue arises.
Do not share your phone number or personal contact details unless you feel comfortable.
If something feels off, you can cancel the meeting or leave at any time. Report any concerning behavior through the app.
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